Ready to book your unforgettable boat trip on Lake Travis or reserve bounce houses and party supplies for your celebration in the Austin metro? We’re excited to help make your event a huge success! Get in touch with the friendly Big Momma Party team today using the methods below. We can check availability, answer your questions, and help you plan the perfect party.
Reach out to us via phone or send us an email. We aim to respond to all inquiries promptly!
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Got questions about booking your fun with Big Momma Party? Find answers to some of our most common inquiries below regarding our boat and party rentals. If your question isn’t listed, don’t hesitate to call us at 737-306-6637!
Once your boat rental is confirmed, we will coordinate the specific meeting point based on the lake you've chosen (Lake Travis,Lake Austin, Lake Georgetown, or Belton Lake). We typically use designated public boat ramps or marinas and will provide clear instructions and address details prior to your rental date. Please plan to arrive about 30 minutes before your scheduled departure time.
Yes, absolutely! You are welcome and encouraged to bring your own food, snacks, water, sodas, and other beverages. Alcohol is permitted for passengers 21 years of age and older. We recommend bringing coolers with ice for your items. For safety, we prefer no glass containers if possible. Please remember to drink responsibly – your included captain is focused on safe operation and cannot consume alcohol.
Yes! For larger items like bounce houses and water slides, our pricing generally includes delivery, professional setup, and takedown within our primary service areas (Austin, Hutto, Round Rock, Pflugerville, Georgetown, Leander, Cedar Park). For table and chair rentals, delivery options are available and will be confirmed during the booking process. We'll ensure everything is ready for your event! Delivery fees may apply to locations outside our main zones.
Safety is our top priority.
We understand plans can change. Please notify us as soon as possible if you need to cancel your booking by calling 737-306-7737. Our specific cancellation policy regarding deposits and refunds depends on how far in advance you notify us. Generally, cancellations made with more advance notice (e.g., 7+ days prior) offer more flexibility for refunds or rescheduling. The detailed cancellation terms will be clearly stated in your rental agreement upon booking.
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